Status — Uptime & Incidents

All systems operational.

Last updated:

PRC is a non-custodial wallet. This page reflects service health (apps, APIs, connectivity). Blockchain networks are decentralized and may degrade independently of PRC.

Current Status Overview

Core Services

Operational
90-day uptime: 99.98%
Response time: 30-day p50 110 ms, p95 280 ms

Public API

api.prc.network
Operational
90-day uptime: 99.95%
Response time: p50 85 ms, p95 230 ms
Operational
90-day uptime: 99.99%
Response time: p50 60 ms, p95 140 ms
Operational
90-day uptime: 99.95%

Telegram Bot

Operational
Delivery success ≥ 99% (rolling 24 h)

Connectivity (Third-Party & Networks)

Ethereum RPC (Alchemy)Operational
Vite RPC / NodeOperational
WalletConnect RelayOperational
Email/OTP ProviderOperational
Download CDN / ReleasesOperational

Note: Network congestion or upstream RPC outages can delay transactions even when PRC services are operational.

Uptime & Response Metrics

90-day view (per service); replace with real data when available.

Web Wallet

Uptime 99.98% · p50 110 ms · p95 280 ms

API

Uptime 99.95% · p50 85 ms · p95 230 ms

Website

Uptime 99.99% · p50 60 ms · p95 140 ms

Telegram Bot

Delivery ≥ 99% · median send <2 s

Recent Incidents

[Resolved] Degraded Ethereum RPC causing delayed sends

Operational
Start: 2025-08-30 14:12 UTC
End: 15:01 UTC
Duration: 49 min
Impact: Some Ethereum transactions queued; PRC showed "pending" with retries.
Scope: Web Wallet (ETH only); API up.
Root cause: Partial outage at RPC provider; elevated 5xx.
Mitigation: Automatic provider failover + backoff; user banner shown.
Prevention: Increase RPC quorum, faster health probes, user-side retry hints.

[Resolved] API 5xx spikes due to cache pressure

Operational
Start: 2025-08-18 09:05 UTC
End: 09:21 UTC
Duration: 16 min
Impact: ~2.7% requests failed (wallet portfolio view).
Scope: Public API
Root cause: Redis memory pressure → evictions → cascade timeouts.
Mitigation: Raise memory, enable LFU, tighten TTLs; circuit-breaker on heavy endpoints.
Prevention: Add dashboard SLO alert; load test spikes x2.

Scheduled Maintenance

Window: Sundays 02:00–03:00 UTC (as needed).
Typical impact: brief degraded state for API; wallet remains available.
Notice policy: 24 h advance post here + in-app banner for impactful changes.

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POST to your endpoint on state changes

How We Classify Status

OperationalMeeting SLOs.
DegradedIncreased errors/latency; core functions usable.
Partial OutageOne or more components unavailable.
Major OutageMost users impacted; active incident response.
MaintenancePlanned changes; may appear as degraded.

Security & Responsible Disclosure

If you suspect a security issue, do not post details here. Email [email protected] and use our PGP key (see /security/responsible-disclosure). We acknowledge within 48 h and coordinate remediation.

Contact

Security: [email protected] (PGP)